Microsoft Power Platform Functional Consultant – Level 1 is a beginner Power Platform course delivered in person and online by SBEEH Software Academy in Amman, Jordan.
5 Days (40 Hours)
Last updated August 16, 2026
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Hands-On Lab: Given a small business scenario (a service-request process), interview a role-played stakeholder and document functional requirements for a Power Platform solution.
Real-World Scenario: A property management company handles maintenance requests entirely through phone calls and sticky notes, with no tracking or accountability.
Learning Outcome: Participants can gather and translate real business requirements into a Power Platform solution outline.
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Hands-On Lab: Design and build the Dataverse data model for the maintenance-request scenario, including tables for properties, tenants, and requests, with a business rule that requires a category before submission.
Real-World Scenario: The maintenance-request system needs to track which property and tenant each request belongs to, with required fields enforced automatically.
Learning Outcome: Participants can design and build a correct Dataverse data model for a real business scenario.
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Hands-On Lab: Build a canvas app for tenants to submit maintenance requests from a mobile device, and a model-driven app for maintenance staff to manage and update requests.
Real-World Scenario: Tenants need a simple mobile-friendly way to submit requests, while maintenance staff need a full desktop interface to manage and prioritize a queue of requests.
Learning Outcome: Participants can build and choose between canvas and model-driven apps appropriate to different user roles.
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Hands-On Lab: Build a flow that automatically assigns and notifies a maintenance technician based on request category and priority, and add a business process flow guiding staff through the request lifecycle.
Real-World Scenario: Urgent requests (e.g., no heating) currently get lost in the same queue as low-priority ones (e.g., a squeaky door), with no automatic prioritization.
Learning Outcome: Participants can automate a real business process end-to-end using Power Automate and business process flows.
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Hands-On Lab: Build a simple Power Pages portal allowing tenants to log in and view the status of their own requests, then package the complete week's solution as a managed solution ready for deployment.
Real-World Scenario: Tenants currently have no way to check on the status of a request they submitted without calling the office directly.
Learning Outcome: Participants leave with a complete, working, multi-component Power Platform solution and the skills to deliver similar projects as a functional consultant, aligned with PL-200 exam objectives.
This course is for people configuring Power Platform solutions to solve real business problems, with or without a technical background.
No prior Power Platform or coding experience is required, but familiarity with business processes is helpful.
Upon successful completion of the training, participants will receive an official Certificate of Completion.
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